Physical orders: CDs, vinyl records and printed sheet music books are shipped from Germany. Your available shipping options, prices, tracking and estimated delivery times are shown at checkout, based on your delivery address, parcel weight and items.
Shipping options and tracking
CDs and printed books, without vinyl: Standard does not include tracking. Premium includes tracking and insurance.
Orders containing vinyl: All vinyl orders include tracking. Standard is the economy option. Premium also includes insurance. Within Germany, vinyl orders ship with DHL Paket.
United States: Luca-fulfilled physical orders use Premium (US), with tracking, insurance and customs duties prepaid.
Estimated delivery times
These estimates start after physical dispatch, not when you place your order. Working days exclude weekends and public holidays. Estimates are not guaranteed arrival dates, and international delivery can take longer because of carrier or customs delays.
United Kingdom: Standard delivery
For CDs and printed sheet music books ordered without vinyl and sent with Standard shipping. This estimate does not apply to shipments sent through Pakajo.
| Country | Shipping option | Approximate delivery time |
|---|---|---|
| United Kingdom | Standard | 5–15 working days |
International delivery through Pakajo
The following estimates include forwarding through Pakajo’s hub in Germany.
| Destination | Shipping provider | Approximate delivery time |
|---|---|---|
| EU except Germany | Pakajo | 10–15 working days |
| United States | Pakajo | 15–25 working days |
For Germany, other destinations and other shipping providers, please check the estimate for your selected shipping option at checkout.
Following your delivery
If you selected tracked shipping, your tracking link is in the shipping confirmation email. Please check your spam folder if you cannot find it.
How Pakajo shipping and tracking work
Pakajo parcels first go through its hub in Germany before being forwarded to a partner carrier for final delivery. A shipping confirmation or UPG reference does not by itself confirm that the onward carrier has received the parcel.
A partner carrier reference or tracking link may appear later for the same parcel. A later reference does not start a new shipment.
Tracking may show fewer updates during the cross-border stage. Untracked services may have only limited processing updates.
If you need help finding your tracking link, or your parcel has not arrived within the estimate for your selected shipping option, please contact us.
Merchandise
Merchandise fulfilled by our production partners has separate shipping options and delivery estimates, shown at checkout.